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Privacy Policy

Website Privacy Policy – Euro Sport & Event Management

This privacy policy sets out how Euro Sport and Event Management (also referred to as “ESEM”, “we”, “our” and “us”) uses and protects any information that you (the data subject) gives ESEM when you use this website in accordance with the UK GDPR and the Data Protection Act 2018 (the “UK Data Protection Legislation”). By using any of our services and our website, you confirm you have read and understood this Privacy Policy.

ESEM is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and the UK Data Protection Legislation.

We are the controller, responsible for the processing of any personal data you provide to ESEM. We take reasonable care to keep your information secure and to prevent any unauthorised access to or use of it. You can contact us at any time by writing to us at Euro Sport and Event Management Ltd, Adamson House, Towers Business Park, Wilmslow Road, Manchester, M20 2YY, UK or via email at info@esem-europe.com.

ESEM may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy was last updated in February 2023.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and related documents (including our terms and conditions of business), and is not intended to override them.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we may use your personal data in the following circumstances:

  • To register new clients and to deliver services to our clients (including managing payment of fees and charges). Our Lawful Basis: Where we need to perform a contract we are about to enter into or have entered into with you/your organisation regarding our services.
  • To periodically send promotional emails about information which we think you may find interesting using the email address which you have provided. Our Lawful Basis: Necessary for our legitimate interests (or those of a third party) of expanding our business activities and your interests and fundamental rights do not override those interests.
  • Notifying you about changes to our terms or privacy policy. Our Lawful Basis: Necessary for our legitimate interests (to keep our records updated) and to comply with our legal obligations.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). Our Lawful Basis: Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) and to comply with our legal obligations.
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. Our Lawful Basis: Necessary for our legitimate interests (to study how clients use our services, to develop them, to grow our business and to inform our marketing strategy)
  • To use data analytics to improve our website, products/services, marketing, customer relationships and experiences. Our Lawful Basis: Necessary for our legitimate interests (to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

ESEM Marketing and third party marketing

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

You can ask us to stop sending you marketing messages at any time by unchecking relevant boxes when submitting an enquiry with us or by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of services being provided by us.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use the following cookies:

  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Your Personal Data may be collected for the following purposes and using the following services:

  • Analytics: We use Google Analytics
  • Personal Data Collected: Cookies and Usage Data
  • Spam Protection: We use Google reCAPTCHA
  • Personal Data Collected: Cookies and Usage Data

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can use your browser settings to restrict or block cookies set by our website. If you decide you wish to do this simply use the help function in your browser. If you do decide to restrict or block cookies this may impact the functionality of our website. For a more comprehensive guide visit www.aboutcookies.org. If you want to delete cookies on a mobile phone refer to your handset manual.

Disclosures Of Your Personal Data

We may share your data with third parties, including third-party service providers and other entities in the Euro Sport & Event Management Group. We may sometimes be obliged to disclose your personal information by law such as by a regulator with appropriate power or court order or to otherwise comply with the law.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International Transfers

If we share your personal data within the Euro Sport & Event Management Group, this may involve transferring your data outside the UK (including to our office in Spain).

Due to the nature of the Internet, the information and data provided by you may be transferred outside the country where it is submitted to us. If you are submitting such information or data from a country within the European Economic Area (“EEA”) it is possible that it will be transferred outside the EEA. Many of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
  • Where we use certain service providers, we may use specific contracts approved for use in the UK (standard contractual clauses) which give personal data the same protection it has in the UK.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Your Legal Rights

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do want to receive marketing from us (also see “ESEM Marketing and third party marketing” above); and
  • if you have previously agreed to ESEM using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@esem-europe.com

We will not sell or lease your personal information to third parties however we may disclose information or data provided to us if we are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect

As a data subject you may have the right at any time to request access to, rectification or erasure of your personal data; to restrict or object to certain kinds of processing of your personal data, including direct marketing; to the portability of your personal data and to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office about the processing of your personal data.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Updates to This Privacy Policy

We will update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we will update the “Effective Date” at the top of the Privacy Policy. We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.

How to Contact Us

If you have questions, comments or complaints about this Privacy Policy or our privacy practices or if you would like to exercise your rights and choices, please contact us by email info@esem-europe.com or by letter to the address below.

Owner and Data Controller

Christian Machowski,
Euro Sport and Event Management Ltd,
Adamson House,
Towers Business Park,
Wilmslow Road,
MANCHESTER,
M20 2YY UK